‘I was probably just as lost as my callers’: my six months as a telephone psychic

I sat there in my pyjamas, headset against my ear, and knew I was not doing the right thing

I’m not psychic. During the six months I spent working as a telephone psychic, my only supernatural gift was the ability to sound fascinated by a stranger’s love life at 2.17am. Yet for hundreds of billable hours, I sat on my living room floor wearing plaid pyjamas and a telemarketing headset, charging callers by the minute for insights into their lives. Perhaps this made me a con artist, but I wasn’t a dangerous one.

When it started, I’d recently quit my job as an editor at a publishing company to write a novel while doing telemarketing shifts from my kitchen table. Instead of knocking off a bestseller, I found myself cold-calling strangers about energy bills while gripped by writer’s block and an inconvenient yearning to have a baby.

Published: January 25, 2026, 6:00 am

‘It’s such a complex little area’: how to really look after your wrists

The structure of wrists mean we have the capacity to do both handstands and neurosurgery. A lot can go wrong

• Read more summer essentials

It’s a bad time of year for wrists. Parents – and sometimes grandparents – full of enthusiasm and holiday cheer hop on their child’s new scooter or bike, keen to show said child how great the new toy is, and forget that gravity isn’t as kind to the body when we’re older. Falls happen, and wrists often take the brunt.

“It’s got its own name: ‘fall on an outstretched hand’,” says Brigette Evans, an occupational therapist at Bathurst Hand Therapy. As we fall, our instinct is to put our arms out in front of us to protect our body, face and head, and the wrist takes a lot of that force.

Published: January 24, 2026, 7:00 pm

Google AI Overviews cite YouTube more than any medical site for health queries, study suggests

Exclusive: German research into responses to health queries raises fresh questions about summaries seen by 2bn people a month

• How the ‘confident authority’ of AI Overviews is putting public health at risk

Google’s search feature AI Overviews cites YouTube more than any medical website when answering queries about health conditions, according to research that raises fresh questions about a tool seen by 2 billion people each month.

The company has said its AI summaries, which appear at the top of search results and use generative AI to answer questions from users, are “reliable” and cite reputable medical sources such as the Centers for Disease Control and Prevention and the Mayo Clinic.

Published: January 24, 2026, 5:00 pm

Latest ChatGPT model uses Elon Musk’s Grokipedia as source, tests reveal

Guardian found OpenAI’s platform cited Grokipedia on topics including Iran and Holocaust deniers

The latest model of ChatGPT has begun to cite Elon Musk’s Grokipedia as a source on a wide range of queries, including on Iranian conglomerates and Holocaust deniers, raising concerns about misinformation on the platform.

In tests done by the Guardian, GPT-5.2 cited Grokipedia nine times in response to more than a dozen different questions. These included queries on political structures in Iran, such as salaries of the Basij paramilitary force and the ownership of the Mostazafan Foundation, and questions on the biography of Sir Richard Evans, a British historian and expert witness against Holocaust denier David Irving in his libel trial.

Published: January 24, 2026, 2:00 pm

How the ‘confident authority’ of Google AI Overviews is putting public health at risk

Experts say tool can give ‘completely wrong’ medical advice which could put users at risk of serious harm

• AI Overviews cite YouTube more than any medical site, study suggests

Do I have the flu or Covid? Why do I wake up feeling tired? What is causing the pain in my chest? For more than two decades, typing medical questions into the world’s most popular search engine has served up a list of links to websites with the answers. Google those health queries today and the response will likely be written by artificial intelligence.

Sundar Pichai, Google’s chief executive, first set out the company’s plans to enmesh AI into its search engine at its annual conference in Mountain View, California, in May 2024. Starting that month, he said, US users would see a new feature, AI Overviews, which would provide information summaries above traditional search results. The change marked the biggest shake-up of Google’s core product in a quarter of a century. By July 2025, the technology had expanded to more than 200 countries in 40 languages, with 2 billion people served AI Overviews each month.

Published: January 24, 2026, 5:00 pm

The influencer World Cup: Fifa and the TikTok deal targeting an avalanche of posts

Partnership with tech giant speaks to push to engage younger fans but also has wider strategic goals in mind

In this World Cup year, Fifa has come out of the blocks quickly. In the past few weeks any number of initiatives have been announced or activated, from a data partnership with Opta to facilitate more betting, to the Fifa Pass for speeding up visa applications for the US this summer, to the unveiling of the official Lego World Cup trophy. Among the ever-expanding list is an intriguing deal with TikTok, a partnership that will give digital creators front-row seats at the 104-match tournament.

In Fifa language its partnership with the short-form video platform will make “the most inclusive event in football history … even more accessible”. According to TikTok’s global head of content, James Stafford, it will bring fans “closer to the action in ways they can’t get anywhere else”. It plans to do so by granting an unspecified number of online personalities behind-the-scenes access, giving them archive and highlights footage to use in their content and, in return, requesting an avalanche of posts that will make the World Cup inescapable for TikTok users.

Published: January 24, 2026, 8:00 am